24/7 NOC Monitoring

Keep your systems running strong, day and night. IT Hawaii’s managed IT includes a 24/7 Network Operations Center (NOC) that watches your servers, network, internet and computers, and fixes routine problems as they come up.

  • Watched around the clock
  • Servers, network, internet and computers
  • Routine problems fixed remotely
Give us a call
IT Hawaii technician reviewing a network status map on a large monitor
Kauaʻi ChamberChamber of Commerce HawaiiMicrosoft
3CXSentinelOneAcronisScalePad

More systems to keep running

Your Hawaii business is growing, and so are the servers, network gear, internet connections and computers your team counts on.

Every problem no one notices until morning can slow your team down.

Desk with two monitors, a keyboard and a glass globe in the IT Hawaii office

What happens when the NOC spots a problem?

A Network Operations Center (NOC) is a team that monitors network and system health around the clock. Ours watches your servers, firewalls, switches, Wi-Fi, internet connections and employee computers.

The NOC resolves routine problems remotely, such as restarting a stuck service or clearing disk space
Anything it can’t fix comes to our team as a ticket
We follow up and send a tech onsite when a remote fix isn’t enough
We tell you what happened and what we did

For security threats, our 24/7 Security Operations Center (SOC) watches SentinelOne on every device.

Included with managed IT

The 24/7 NOC comes with every IT Hawaii managed IT contract for businesses on Oahu and Kauai, alongside the 24/7 SOC, proactive maintenance and our help desk.

A certified Microsoft partner and a Pax8 partner
95% client retention
Our founder, Mark Gregory, on the board of the Kauai Chamber of Commerce
Let's talk
Office with a standing desk and windows onto downtown Honolulu

What the 24/7 NOC watches

We watch your systems day and night, and our team follows through.

Laptop showing a server health dashboard with uptime, disk space, CPU and memory, and services all OK

Server health

Uptime, disk space, CPU and memory, and services watched around the clock.
Laptop showing a network map with the firewall, switch and Wi-Fi all online

Network devices

Firewalls, switches and Wi-Fi access points monitored for problems.
Laptop showing an internet connection graph with an online status

Internet connections

Alerts when an internet connection goes down or slows.
Laptop showing a list of office computers with disk space, hardware and updates all checked

Employee computers

Disk space, failing hardware and updates checked on your team’s computers.

Ready for round-the-clock monitoring?

Tell us about your team and your systems.

Managed IT from IT Hawaii includes the 24/7 NOC for businesses with 10 or more employees on Oahu and Kauai. A real person will reach out within one business day.

Talk to us!

Frequently asked questions

1
What is a NOC?

A Network Operations Center (NOC) is a team that monitors network and system health around the clock. IT Hawaii’s managed IT includes a 24/7 NOC.

3
What happens when the NOC finds a problem?

The NOC fixes routine problems remotely. Anything it can’t fix goes to IT Hawaii as a ticket, and we follow up, onsite if needed, and tell you what happened and what we did.

5
Can we buy NOC monitoring without managed IT?

No. The 24/7 NOC comes with IT Hawaii’s managed IT contracts.

2
What does the NOC monitor?

Servers, firewalls, switches, Wi-Fi access points, internet connections and employee computers.

4
How is a NOC different from a SOC?

A NOC watches network and system health. A SOC watches for security threats. IT Hawaii’s managed IT includes both.

6
Who do we call after hours?

IT Hawaii’s after-hours emergency line reaches on-call engineers.