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Fast answers
We answer 90% of calls in 90 seconds or less.
Managed IT Services in Honolulu
Grow your Honolulu business with IT that answers fast and shows up onsite. IT Hawaii supports Honolulu businesses from our office on Bishop St.
- Onsite technicians in Honolulu
- 90% of calls answered in 90 seconds
- 95% client retention
Your IT team for Honolulu
IT Hawaii supports Honolulu businesses from our downtown Honolulu office at 1003 Bishop St.:
Help desk support by phone, email or client portal, Monday to Friday, 8 a.m. to 4 p.m. Hawaii time
An after-hours emergency line to on-call engineers
Most issues solved remotely in minutes
A technician onsite in Honolulu when you need hands-on help
We support Honolulu:
Law firms, CPAs and financial firms downtown
Medical and dental offices
Hotels and restaurants
Construction and engineering firms
Why Honolulu businesses choose IT Hawaii
Here’s what you can count on from IT Hawaii:
90%
Of calls answered in 90 seconds or less
24/7
NOC and SOC monitoring
95%
Client retention
2001
Supporting Hawaii businesses since
What managed IT includes
Managed IT is a flat monthly fee that scales with your team size.
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Unlimited help desk support
Your team can call as often as they need. It’s all covered by your flat monthly fee.
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Onsite support on Oahu and Kauai
Most issues are solved remotely in minutes. When one can’t be, we send a technician onsite, with no extra charge.
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24/7 monitoring
A 24/7 NOC watches your servers, network and internet connections.
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Security on every device
SentinelOne protects every computer, and a 24/7 SOC contains the threats it finds.
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vCIO strategy reviews
We plan your hardware, budget and security with you in reviews, up to quarterly.
IT services for Honolulu businesses
Managed IT is the foundation. We also build what’s next for your business:
AI & Automation
AI adoption and training, AI agents and automation, and an AI policy for your team.
Fractional IT Leadership
A fractional CIO, CTO, CISO or Chief AI Officer for strategy and planning.
Cybersecurity & Compliance
Cybersecurity programs built on NIST CSF 2.0, plus HIPAA, PCI DSS, SEC Regulation S-P and CMMC Level 1 help.
Managed IT
Help desk, maintenance, monitoring, security and onsite support at a flat monthly fee.
Infrastructure & Cloud
Networks, servers and cloud systems, built as projects and managed for you.
IT Projects
Microsoft 365 and email moves, cloud migrations, network cabling, 3CX phones and UniFi cameras.
Industries we support
We support these Hawaii industries with managed IT and the compliance help each one needs.
Partners and community
We’re a certified partner of Microsoft and 3CX and a Pax8 partner. Our founder, Mark Gregory, serves on the Kauai Chamber of Commerce board.
What our clients say
“We have been working with this company for many years because they are knowledgeable, experienced, responsive, and devoted to the success of their clients. The technicians are always courteous and friendly, and take the time to explain everything. They are worth every dime!”
“IT Hawaii is our 12th man providing crucial support AND staying ahead of technology so we are always running at our best.”
“IT Hawaii has been a fantastic partner in keeping our operations running smoothly. Their expertise and commitment to customer service stands out, and they effectively manage our network and troubleshoot issues. I’ve also made amazing friends while working with them. If you’re looking for a dependable IT partner in Hawaiʻi, we highly recommend IT Hawaii!”
Ready for IT that keeps up with your Honolulu business?
Call 808.468.4244 or email [email protected] to get started.
Talk with IT Hawaii about your Honolulu business
Tell us about your team. A real person will reach out within one business day.
Frequently asked questions
Do you offer managed IT services in Honolulu?
Yes. IT Hawaii offers managed IT to Honolulu businesses with 10 or more employees, including help desk support, proactive maintenance, 24/7 NOC monitoring, SentinelOne endpoint protection and onsite support.
Where is your nearest office?
Our nearest office is in downtown Honolulu at 1003 Bishop St., Ste. 2160. We also have an office in Lihue on Kauai.
Do you send technicians onsite in Honolulu?
Yes. Most issues are solved remotely in minutes. When one can’t be, IT Hawaii sends a technician onsite on Oahu and Kauai, with no extra charge under a managed IT contract.
How fast do you answer calls?
IT Hawaii answers 90% of calls in 90 seconds or less. The help desk is open Monday to Friday, 8 a.m. to 4 p.m. Hawaii time, and an after-hours emergency line reaches on-call engineers.
How much does managed IT cost?
Managed IT is a flat monthly fee that scales with your team size. Help desk support is unlimited, and onsite visits are covered with no extra charge.
Which businesses do you support in Honolulu?
IT Hawaii supports Honolulu law firms, CPAs and financial firms, medical and dental offices, hotels and restaurants, and construction and engineering firms.
Can you help with compliance?
Yes. IT Hawaii helps with HIPAA, PCI DSS, SEC Regulation S-P and CMMC Level 1 compliance anywhere in Hawaii.
Can we hire you if we have our own IT provider?
Yes. Any Hawaii business can hire IT Hawaii for an IT project, cybersecurity, compliance, AI or fractional IT leadership, and keep its current IT provider.