What is a managed SOC?

A managed Security Operations Center (SOC) is a team that monitors security alerts around the clock and acts on threats. IT Hawaii’s managed IT includes a 24/7 SOC that watches SentinelOne on every computer and server.

What does the SOC monitor?

SentinelOne, the endpoint detection and response (EDR) on your Windows computers, Macs, and Windows and Linux servers.

Will we know when something happens?

Yes. IT Hawaii tells you what happened and what we did.

Can we buy the SOC without managed IT?

No. The 24/7 SOC comes with IT Hawaii’s managed IT contracts.

How is a SOC different from a NOC?

A SOC watches for security threats. A NOC (network operations center) watches network and system health. IT Hawaii’s managed IT includes both.

Managed SOC

Grow with confidence while a Security Operations Center watches your devices around the clock. IT Hawaii’s managed IT includes a 24/7 SOC that monitors SentinelOne, contains the threats it finds and alerts our team to follow up.

Monitoring around the clock
Threats contained right away
Our team follows up with you

Give us a call

Threats can arrive at any hour

Your Hawaii team is growing, and security threats can arrive at any hour, including nights and weekends.

Every hour a threat runs unchecked gives it more time to spread.

Two IT Hawaii techs working at a network rack

What happens when the SOC finds a threat?

A Security Operations Center (SOC) is a team that monitors security alerts around the clock and acts on threats. Ours watches SentinelOne, the endpoint detection and response (EDR) on every computer and server we manage.

The SOC contains the threat right away, for example by cutting the device off from the network

Our team is alerted and follows up

We tell you what happened and what we did

We clean up the device and restore files if needed

Included with managed IT

The 24/7 SOC and SentinelOne come with every IT Hawaii managed IT contract for businesses on Oahu and Kauai, alongside the help desk and proactive maintenance your team relies on.

95% client retention

90% of calls answered in 90 seconds or less

A certified Microsoft partner and a Pax8 partner

A member of the Chamber of Commerce Hawaii

Let's talk

IT Hawaii help desk team working at their desks with headsets

What the 24/7 SOC covers

We keep eyes on your devices day and night, and our team follows through.

Laptop showing a security alert feed at night with Honolulu city lights through the window

24/7 monitoring

Security alerts from SentinelOne watched around the clock, nights and weekends included.

Phone showing a threat contained notification with the device isolated from the network

Threat containment

Threats contained right away, such as cutting an infected device off from the network.

Laptop showing a security incident update email covering what happened, what we did and next steps

Team follow-up

IT Hawaii is alerted, follows up and tells you what happened and what we did.

Laptop showing a completed scan with no threats found and files restored

Cleanup and recovery

Affected devices cleaned up and files restored if needed.

Ready for round-the-clock protection?

Tell us about your team and your devices.

Managed IT from IT Hawaii includes the 24/7 SOC for businesses with 10 or more employees on Oahu and Kauai. A real person will reach out within one business day.

Talk to us!