

About US
Our Trusted Methodology

Initial Assessment:
We start by evaluating the potential for a strong partnership between our organizations, focusing on understanding your past experiences and current circumstances.
- Meet to review potential alignment
- Evaluation of past experiences
- Situational assessment

Discovery:
With our business-first approach, we prioritize understanding your specific requirements to craft a tailored solution that aligns with and supports your business objectives.
- Environment and budget understanding
- Exploration of goals and objectives
- Solutions/needs compatibility determines our approach

Solution Development:
- Alignment of value-added solutions
- Short and long-term vision planning
- Solution proposal responding to your needs

Delivery:
Our team of talented engineers ensures the smooth and efficient implementation of the ideal solution.
- Integration into business
- Monitoring and guidance to confirm effective adoption
- Deployment programmed to ensure success

Optimization:
We carefully refine and adjust the delivered services to ensure seamless integration and maximum adoption within your organization.
- Continuous improvement for highest impact
- Trusted advisory role implementation
- Analysis of trends and metrics to adjust as needed

Accountability:
By holding ourselves accountable, we empower your business to operate at its best, striving for the highest level of operational success and fostering a partnership built on trust and results.
- Ongoing monitoring of IT functionality
- Frequent and transparent communication
- Comprehensive guidance and support
Meet our Executive Leaders
Our leadership team is the driving force behind our mission to deliver innovative, reliable, and customized IT solutions. With decades of combined experience in technology and business, our leaders are passionate about empowering organizations with the tools and strategies they need to thrive in a digital world. We pride ourselves on combining technical expertise with a deep commitment to customer success.
Mark Gregory
CEO
Sandy Kappe
President
ITHawaii.com is a proud member of the following Community Organizations






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